Frequently Asked Questions
Answers to common questions about standards, certification and the Somaliland Quality Mark.
What is the role of the Department of Standards & Certification?
The Department develops national standards, adopts relevant regional and international standards, and supports system and product certification.
What is a standard?
A standard establishes rules, guidelines or characteristics for products and services to help ensure that they are safe, reliable and fit for purpose.
How are standards developed?
Standards are developed through a consensus-driven process led by Technical Committees involving relevant technical stakeholders.
What is certification?
Certification is a conformity assessment process through which applicable requirements are evaluated before certification is granted.
What is the certification process?
The certification process includes application, review, evaluation, auditing and product testing where applicable, followed by a certification decision and ongoing surveillance.
What is the Somaliland Quality Mark?
The Somaliland Quality Mark indicates that a product has undergone an established assessment process and meets applicable requirements for quality, safety and performance.
What happens after certification?
Certified entities may be subject to surveillance and periodic recertification in accordance with applicable certification requirements.
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